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**Õ ÈËÁ¦×ÊÔ´¹ÜÀí¸ÅÊö Chapter 1 Overview of human resource management **½Ú ÈËÁ¦×ÊÔ´¹ÜÀíµÄ¸ÅÄîÓëÄÚº­/2 The concept and connotation of human resource management µÚ¶þ½Ú ÈËÁ¦×ÊÔ´¹ÜÀíµÄÖ°ÄÜ/7 The function of human resource management µÚÈý½Ú ÈËÁ¦×ÊÔ´¹ÜÀíµÄ·¢Õ¹½×¶ÎÓëÇ÷ÊÆ/12 The development stage and trend of human resource management µÚ¶þÕ ÈËÁ¦×ÊÔ´¹æ»® Chapter 2 Human resource planning **½Ú ÈËÁ¦×ÊÔ´¹æ»®¸ÅÊö/21 Overview of human resource planning µÚ¶þ½Ú ÈËÁ¦×ÊÔ´µÄ¹©ÇóÔ¤²â/25 Supply and demand forecast of human resource µÚÈý½Ú ÈËÁ¦×ÊÔ´¹æ»®µÄʵʩÓë¿ØÖÆ/37 Implementation and control of human resource planning µÚÈýÕ ¹¤×÷·ÖÎöÓ빤×÷Éè¼Æ Chapter 3 Job analysis and job design **½Ú ¹¤×÷·ÖÎö¸ÅÊö/43 Overview of job analysis µÚ¶þ½Ú ¹¤×÷·ÖÎöµÄ·½·¨/48 Methods of job analysis µÚÈý½Ú ¹¤×÷·ÖÎöµÄʵʩ/54 Implementation of job analysis µÚËÄ½Ú ¹¤×÷Éè¼Æ/60 Job design µÚËÄÕ ÕÐƸÓëÕçÑ¡ Chapter 4 Recruitment and selection **½Ú ÕÐƸ¸ÅÊö/69 Overview of recruitment µÚ¶þ½ÚÕÐƸ¹ý³Ì/73 Recruitment process µÚÈý½ÚÕçÑ¡·½·¨/81 Selection methods µÚËĽÚÕÐƸÆÀ¹À/88 Recruitment evaluation µÚÎåÕÂÅàѵÓ뿪·¢ chapter 5 Training and development **½Ú Åàѵ¸ÅÊö/97 Overview of training µÚ¶þ½Ú Ô±¹¤ÅàѵµÄ¹ý³ÌÓë·½·¨/100 Employee training process and methods µÚÈý½Ú Ô±¹¤¿ª·¢µÄÄÚÈÝÓë;¾¶/114 Employee development contents and methods µÚÁùÕ ¼¨Ð§¹ÜÀí Chapter 6 Performance management **½Ú ¼¨Ð§¹ÜÀí¸ÅÊö/122 Overview of performance management µÚ¶þ½Ú ¼¨Ð§¼Æ»®/125 Performance plan µÚÈý½Ú ¼¨Ð§¹µÍ¨/127 Performance communication µÚËÄ½Ú ¼¨Ð§¿¼ºË/130 Performance appraisal µÚÎå½Ú ¼¨Ð§·´À¡/137 Performance feedback µÚÆßÕ н³ê¸£Àû¹ÜÀí Chapter 7 Salary and welfare management **½Ú н³ê¹ÜÀí¸ÅÊö/ 145 Overview of salary management µÚ¶þ½Ú н³êÉè¼ÆÓë¹ÜÀí/150 Salary design and management µÚÈý½Ú ¸£Àû¹ÜÀí/159 welfare management µÚ°ËÕ Ա¹¤¹Øϵ¹ÜÀí chapter Employee relationship management **½Ú Ô±¹¤¹Øϵ¹ÜÀí¸ÅÊö/168 Overview of employee relationship management µÚ¶þ½ÚÔ±¹¤¹Øϵ¹ÜÀíµÄ¹ý³Ì/173 Process of employee relationship management µÚÈý½Ú Ô±¹¤¹Øϵ¹ÜÀíµÄÆÀ¼Û/185 Evaluation of employee relationship management µÚ¾ÅÕ ¿çÎÄ»¯¹ÜÀí chapter Cross-cultural management **½Ú ¿çÎÄ»¯¹ÜÀí¸ÅÊö/193 Overview of cross-cultural management µÚ¶þ½Ú ÈËÁ¦×ÊÔ´¿çÎÄ»¯¹ÜÀíģʽ/202 Mode of cross-cultural human resource management µÚÈý½Ú ÂÃÓÎÈËÁ¦×ÊÔ´¿çÎÄ»¯¹ÜÀí/207 Cross-cultural management of human resource in tourism µÚʮՠ·çÏÕ¹ÜÀí Chapter 10 Risk management **½Ú ÈËÁ¦×ÊÔ´·çÏÕ¹ÜÀí¸ÅÊö/215 Overview of human resource risk management µÚ¶þ½Ú ÈËÁ¦×ÊÔ´·çÏÕ¹ÜÀíµÄ¹ý³Ì/219 Process of human resource risk management µÚÈý½Ú ÂÃÓÎÈËÁ¦×ÊÔ´·çÏÕ¹ÜÀí/233 Risk management of human resource in tourism ²Î¿¼ÎÄÏ× References