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Chapter 1 Logistics Part 1 Preview: The Nature and Historical Development of Logistics 1 Part 2 In-class Activities: Daily Communication and E-mail Writing 10 Part 3 After-class Activities: Conduct a Case Study 15 Part 4 Vocational Skills: Key Elements of a Presentation 17 Chapter 2 Warehouse Management Part 1 Preview: The History and Practices of Warehousing 19 Part 2 In-class Activities: Receiving Calls and Apology Letter Writing 26 Part 3 After-class Activities: Share Your Predictions 29 Part 4 Vocational Skills: Context in Presentation 31 Chapter 3 Inventory Part 1 Preview: The Significance of Inventory Management 32 Part 2 In-class Activities: Oral Report and Briefing Writing 41 Part 3 After-class Activities: Create Your Briefing 46 Part 4 Vocational Skills: Becoming a Successful Presenter 48 Chapter 4 Transportation Management ¡­¡­