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酒店英语实训活页教程

酒店英语实训活页教程

出版社:旅游教育出版社出版时间:2021-03-01
开本: 其他 页数: 302
本类榜单:教材销量榜
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酒店英语实训活页教程 版权信息

  • ISBN:9787563741809
  • 条形码:9787563741809 ; 978-7-5637-4180-9
  • 装帧:一般胶版纸
  • 册数:暂无
  • 重量:暂无
  • 所属分类:>

酒店英语实训活页教程 内容简介

本教程按照任务式教学模式,根据酒店各部门的基本服务流程,设计了12个项目单元。每个项目设计了六个活动,涵盖岗位认知、服务技能、语言知识、基本技能实训、技能提升、反馈与总结。各个项目既注重语言的听说技能,又注重酒店服务技能的实训(实训以典型任务为主,又涉及有非典型任务)。

酒店英语实训活页教程 目录

Project 1 Room Reservation客房预订
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 2 Bell Service行李服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 3 Check-in入住登记
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 4 Switchboard总 机
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 5 Chamber Service客房清洁服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 6 Laundry Service洗衣服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 7 Room Service客房送餐服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 8 Seating the Guests安排客人就座
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 9 Serving at the Table餐中服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 10 Banquet Service宴会服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 11 Convention and Exhibition Service会展服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
Project 12 Cashier’s Service收银服务
Activity 1 Get to Know the Post岗位认知
Activity 2 Equip Yourself with the Serving Skills技能学习
Activity 3 Build Your Language语言储备
Activity 4 Train Your Basic Skills技能实训
Activity 5 Further Your Skills技能提升
Activity 6 Evaluate Your Study学习评估
References参考书目

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