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Part 1 Urban Rail Transit Passenger Service³ÇÊйìµÀ½»Í¨¿ÍÔË·þÎñ
Unit 1 Formal Reception English ÈÕ³£½Ó´ýÓÃÓï
Task 1£®1 Greeting and Introduction ÎʺòÓë½éÉÜ
Task 1£®2 Thanks and Apologies¸ÐлÓëÖÂǸ
Task 1£®3 Guidance Òýµ¼Ìáʾ
Task 1£®4 Saying Goodbye µÀ±ð
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Unit 2 Inquiry English ÎÊѯÓÃÓï
Task 2£®1 Time Inquiry ʱ¼äÎÊѯ
Task 2£®2 Route Inquiry ·ÏßÎÊѯ
Task 2£®3 7rain Direction Inquiry Áгµ·½ÏòÎÊѯ
Task 2¡£4 Transportation Inquiry ½»Í¨ÎÊѯ
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Unit 3 Ticket Affairs ƱÎñÊÂÎñ
Task 3£®1 Ticket Inquiry ¹ºÆ±ÎÊѯ
Task 3£®2 Ticket Services ƱÎñ·þÎñ
Task 3£®3 TicketingƱÎñÏà¹Ø
Task 3£®4 Deal with Station Ticket Affairs ³µÕ¾Æ±ÎñÊÂÎñ´¦Àí
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Unit 4 Ticket Trouble ƱÎñÎÊÌâ´¦Àí
Task 4£®1 Ticket Refund ÍËƱ
Task 4£®2 Something Wrong with the Card ¿¨³öTÎÊÌâ
Task 4£®3 Make a Transfer °ìÀíÒÆ×Ê
Task 4£®4 Pay for the Exact Fare ²¹×ãƱ¼Û
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Unit 5 Service in the Concourse Õ¾Ìü·þÎñ
Task 5£®1 Information Inquiry ÐÅÏ¢ÎÊѯ
Task 5£®2 Dealing with Complaints ͶËß´¦Àí
Task 5£®3 Lost and Found ʧÎïÕÐÁì
Task 5£®4 Adverse Weather ÌØÊâÌìÆø
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Unit 6 Service in the Platform վ̨·þÎñ
Task 6£®1 Train Transfer Inquiry »»³ËÎÊѯ
Task 6£®2 Picking up the Goods from the TrackϹìµÀÊ°Îï
Task 6¡£3 Shopping Inquiry ¹ºÎïÎÊѯ
Task 6£®4 Special Services ÌØÉ«·þÎñ
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Unit 7 Subway Security °²È«ÔËÓª
Task 7£®1 Offering Help Ìṩ°ïÖú
Task 7£®2 an Emergency on the Train ³ÇÊйìµÀ½»Í¨Áгµ³öÏÖÍ»·¢Ê¼þ
Task 7£®3 Ticket Service for Great Capacity ´ó¿ÍÁ÷¹ºÆ±·þÎñ
Task 7£®4 Handling AFC Equipment Failure AFCÉ豸¹ÊÕÏ´¦Àí
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Unit 8 Disposal of Passenger¡¯S Special Affairs ³Ë¿ÍÌØÊâÊÂÎñ´¦Àí
Task 8£®1 Emergency ½ô¼±×´¿ö
Task 8£®2 Breakdowns ¹ÊÕÏÍíµã
Task 8£®3 First Aid ¼±¾È
Task 8£®4 Large Passenger Flow Limiting´ó¿ÍÁ÷ÏÞÁ÷
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Unit 9 Subway BroadcastingµØÌú¹ã²¥
Task 9£®1 Conventional Broadcast Script³£¹æ¹ã²¥ÓÃÓï
Task 9£®2 Special Broadcast ScriptÌØÊâ¹ã²¥ÓÃÓï
Task 9£®3 Emergencies Broadcast ScriptÓ¦¼±±ÜÏչ㲥
Task 9¡£4 Train Service BroadcastingÁгµ·þÎñ¹ã²¥
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Unit 10 Station Equipment ³µÕ¾É豸
Task 10£®1 Ticket Vending Machine£¨TVM£© ×Ô¶¯ÊÛƱ»ú
Task 10£®2 Entrance£¯Exit Automatic Gate Machine ½øÕ¾£¯³öÕ¾×Ô¶¯ÑéƱÃÅ
Task 10£®3 Accessible ElevatorÎÞÕÏ°­µçÌÝ
Task 10£®4 Escalator£¯Moving Walkway ×Ô¶¯µç·öÌÝ
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Part 2 Basic Knowledge about Urban Rail Transit Service
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Unit 11 A Brief Introduction to the Development of Urban Rail 7ransit³ÇÊйìµÀ½»Í¨
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Task 1 1£®1 the Development of Urban Rail Transit in the World ÊÀ½ç¹ìµÀ½»Í¨µÄ
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Task 11£®2 the Development of Urban Rail Transit in China Öйú³ÇÊйìµÀ½»Í¨µÄ
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Task 11£®3 Beijing Subway±±¾©µØÌú
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Unit 12 A Brief Ilnntroduction to Metro VehicleµØÌú³µÁ¾¼ò½é
Task 1 2£®1 Recognize the Structure of Metro Vehicle µØÌú³µÁ¾½á¹¹ÈÏÖª
Task 12£®2 Recognize the Bogie תÏò¼ÜµÄÈÏÖª
Task 12£®3 Types and Classification of Metro Vehicle µØÌú³µÁ¾µÄÀàÐͺͱà×é
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Unit 13 OCC ÔËÓª¿ØÖÆÖÐÐÄ
Task 13£®1 Summary of OCC OCC¸ÅÊö
Task 13£®2 Operational Model for OCC OCCµÄÔË×÷ģʽ
Task 13£®3 Functions of OCC OCCµÄ¹¦ÄÜ
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Unit 14 ATC Áгµ×Ô¶¯¿ØÖÆϵͳ
Task 14£®1 Names of Train System ÁгµÏµÍ³µÄÃû³Æ
Task 14£®2 the Structure of ATC ATCµÄ½á¹¹
Task 14£®3 Functions of ATC ATCµÄ¹¦ÄÜ
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Unit 15 Train Operation ÁгµÔËÐÐ
Task 15£®1 Names of Train Operation ÁгµÔËÐÐÏà¹ØµÄÃû³Æ
Task 15£®2 Something about Guangzhou Subway¹ØÓÚ¹ãÖݵØÌú
Task 15£®3 Mode of Train OperationÁгµ¼Ýʻģʽ
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Unit 16 Power Supply System¹©µçϵͳ
Task 1 6¡£1 Recognize the Structure of the Power Supply System ¹©µçϵͳ½á¹¹ÈÏÖª
Task 16£®2 Recognize the Traction Power Supply System Ç£Òý¹©µçϵͳµÄÈÏÖª
Task 16£®3 Know More about the Contact Wire Netting ½Ó´¥ÍøÀàÐÍÈÏÖª
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Unit17 BAS »·¿Øϵͳ
Task 17£®1 Recognize the Structure of the BAS BAS½á¹¹ÈÏÖª
Task 17£®2 Recognize the Main Equipment of the BAS BASÖ÷ÒªÉ豸ÈÏÖª
Task 17£®3 Functions of the BAS BASµÄ×÷ÓÃ
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Unit 18 FAS »ðÔÖ±¨¾¯ÏµÍ³
Task 18£®1 Recognize the Structure of the FAS FAS½á¹¹ÈÏÖª
Task 18£®2 the Main Devices of the FAS FASµÄÖ÷ÒªÉ豸
Task 18£®3 Functions of the FAS FASµÄ¹¦ÄÜ
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Unit 19 Signaling System£®ÐźÅϵͳ
Task 19£®1 Recognize the Components of the Signaling System ÐźÅϵͳ×é³ÉµÄÈÏÖª
Task 19£®2 Recognize the Signaling EquipmentÐźÅÉ豸µÄÈÏÖª
Task 19£®3 the Introduction to the Signaling System ÐźÅϵͳ¼ò½é
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Unit 20 Telecommunication System ͨÐÅϵͳ
Task 20£®1 Recognize the Components of the Telecommunication SystemͨÐÅϵͳ×é³É
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Task 20£®2 Recognize the Functions of the Telecommunication System ͨÐÅϵͳ¹¦ÄܵÄ
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Task 20£®3 Recognize Some 7ransmission Media´«Êäý½éµÄÈÏÖª
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References ²Î¿¼ÎÄÏ×
Appendix ¸½ ¼
Appendix I Translation ²Î¿¼ÒëÎÄ
Appendix II the English Abbreviation for the Common Words of MetroµØÌú³£ÓÃרҵ´Ê
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Appendix III Metro Service WordsµØÌú·þÎñרҵ´Ê»ã
Appendix IV Unit Learning Evaluation Table Style ÏîĿѧϰÆÀ¼Û±íÑùʽ