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Chapter 1 Brief Introduction to Intercultural Communication
1.1 Culture as Intercultural Communication
1.1.1 Two Types of Culture
1.1.2 Five Dimensions of Culture
1.1.3 Characteristics of Culture
1.1.4 Definition of Intercultural Communication
1.2 Approaches to Intercultural Communication
1.2.1 Five Elements in Communication Process
1.2.2 Tips on How to Communicate Effectively
Chapter 2 Verbal and Nonverbal Communication
2.1 Introduction to Verbal Communication
2.1.1 Role of Language in Verbal Communication
2.1.2 Receptive and Productive Language Skills
2.1.3 Need for Using Bias-free Language
2.1.4 Types of Verbal Communication
2.2 Introduction to Nonverbal Communication
2.2.1 Definition of Nonverbal Communication
2.2.2 Major Types and Main Features of Nonverbal Communication
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