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Chapter 1 Introduction to Airline Operations 1.1 History of Airlines 1.2 History of Dispatch 1.3 Airline Organization Structure 1.4 Regulation and Airline Manuals Chapter 2 Crew Member Management 2.1 Flight Crew Requirements 2.2 Crew Members Duty Time Limitations 2.3 Crew Member Qualifications 2.4 Oxygen Requirements 2.5 Alcoholic Restrictions Chapter 3 Flight Operation Procedure 3.1 Preliminary Preparation 3.2 Direct Flight Preparation 3.3 Flight Implementation 3.4 Post-flight De-briefing Chapter 4 Dispatch Release 4.1 General Rules of Dispatch Release 4.2 Dispatch Release Rules 4.3 Records and Reports 4.4 Selection of Alternates 4.5 Fuel Policy Chapter 5 Operation Monitoring 5.1 Operation Monitoring Elements 5.2 Obtaining Monitoring Information 5.3 Flight Crew Report 5.4 The Duties of Operational Monitoring Personnel 5.5 Flight Monitoring and Flight Following 5.6 The Main Means of Communication for Flight Monitoring 5.7 Monitoring Example Chapter 6 Special Operations 6.1 Re-dispatch 6.2 ETOPS 6.3 RVSM Operation 6.4 PBN Operation 6.5 CAT II ILS Operations 6.6 Extended Over-water Operation Appendix References