中图网

>

司法案例与司法解释

医疗纠纷促进式调解理论与技能

作者：晏英

出版社：科学技术文献出版社出版时间：2023-12-01

开本：其他页数： 262

本类榜单：法律销量榜

中图价:¥49.0(7.2折) 定价 ~~¥68.0~~ 登录后可看到会员价

加入购物车收藏

运费6元，满39元免运费

?新疆、西藏除外

本类五星书更多>

>
法律的悖论(签章版)

法律的悖论(签章版)

¥34.9¥49.8
>
DD罗翔作品集法治的细节+圆圈正义(全2册)

DD罗翔作品集法治的细节+圆圈正义(全2册)

¥57.8¥95.8
>
中华人民共和国劳动法

中华人民共和国劳动法

¥5.3¥4
>
中国思想史十讲(上卷)

中国思想史十讲(上卷)

¥59.5¥75
>
私人财富保护、传承与工具

私人财富保护、传承与工具

¥51.7¥89
>
再审洞穴奇案

再审洞穴奇案

¥29.9¥49
>
法医追凶:破译犯罪现场的156个冷知识

法医追凶:破译犯罪现场的156个冷知识

¥32.9¥59.8

商品详情
商品评论(0条)

中图价:¥49.0 加入购物车

版权信息
本书特色
内容简介
目录
作者简介

医疗纠纷促进式调解理论与技能版权信息

ISBN：9787518999712
条形码：9787518999712 ; 978-7-5189-9971-2
装帧：一般胶版纸
册数：暂无
重量：暂无
所属分类：
法律
>
司法案例与司法解释

医疗纠纷促进式调解理论与技能本书特色

本书对纠纷调解理论与技能进行了实用的论述，全文共分为8章，分别从纠纷促进式调解理论基础与程序建构，纠纷促进式调解模式的创新，纠纷促进式调解倾听技能，纠纷促进式调解情绪应对技能，纠纷促进式调解提问技能，纠纷促进式调解叙事技能，纠纷促进式调解谈判技能，纠纷促进式调解打破僵局技能八个方面详细论述关于纠纷调解的方法。本读者对象为全体医务人员、医调委人员。可作为其临床工作的工具书及辅助参考资料。

医疗纠纷促进式调解理论与技能内容简介

本书对医疗纠纷调解理论与技能进行了全面实用的论述，全文共分为8章，分别从医疗纠纷促进式调解理论基础与程序建构，医疗纠纷促进式调解模式的创新，医疗纠纷促进式调解倾听技能，医疗纠纷促进式调解情绪应对技能，医疗纠纷促进式调解提问技能，医疗纠纷促进式调解叙事技能，医疗纠纷促进式调解谈判技能，医疗纠纷促进式调解打破僵局技能八个方面详细论述关于医疗纠纷调解的方法。本读者对象为全体医务人员、医调委人员。可作为其临床工作的工具书及辅助参考资料。

医疗纠纷促进式调解理论与技能目录

目录 **章医疗纠纷促进式调解理论基础与程序建构 ······························ 001 **节医院内医疗纠纷处理中存在的问题 ···························· 002 第二节医疗纠纷促进式调解理论基础 ·································· 007 第三节医疗纠纷调解中引入促进式调解模式 ························· 010 第四节医疗纠纷促进式调解理念 ········································ 016 第五节医疗纠纷促进式调解程序 ······································· 021 第二章医疗纠纷促进式调解模式的创新 ········································· 033 **节运用心理学理论构建调解新模式 ······························· 033 第二节运用同理心构建调解新模式 ····································· 041 第三节运用罗伯特议事规则构建新模式 ······························· 053 第三章医疗纠纷调解技能体系构建研究 ——基于模糊德尔菲法的综合运用 ······················ 067 第四章医疗纠纷促进式调解倾听技能 ············································· 085 **节倾听技能不足之表现 ·············································· 085 第二节倾听不能只见“病”不见“全人” ···························· 087 第三节促进式倾听模式的构建 ··········································· 091 第四节促进式倾听技能的运用 ··········································· 100 第五章医疗纠纷促进式调解情绪应对技能 ······································· 108 **节情绪是心理上的排泄物 ··········································· 108 第二节碾磨你的情绪颗粒度 ············································· 111 第三节管理好情绪，不要陷入对错之争 ······························· 115 第四节对待患者，你是冷静还是冷漠 ·································· 118 第五节沉默的应对与技能 ················································· 122 第六节 “冷安慰”与支持性回应技能 ·································· 126 第六章医疗纠纷促进式调解提问技能 ············································· 132 **节提问技能的重要性及其主要分类 ······························· 132 第二节开放式提问与接诊谈话 ··········································· 134 第三节接诊谈话中的“三过”现象 ···································· 137 第四节提问要着眼于打造医疗人际型关系 ··························· 142 第五节度量式提问，让状态真正被看见 ······························· 146 第七章医疗纠纷促进式调解叙事技能 ············································· 152 **节医疗纠纷促进式调解中的叙事医学理论 ······················ 152 第二节叙事技能的应用研究 ·············································· 156 第三节叙事医学三要素的应用事例研究 ······························ 160 第四节叙事医学技能在术前准备中的应用 ···························· 165 第五节叙事构建患者的自我认同 ········································ 169 第六节利用叙事医学技能提高患者的依从性研究 ··················· 173 第八章医疗纠纷促进式调解谈判技能 ············································· 186 **节坚持以患者利益需求为中心 ····································· 186 第二节满足当事者情感需求的谈判技能 ······························· 199 第三节谈判策略在医疗纠纷调解中的运用 ···························· 218 第四节谈判对调解理念转型的启示研究 ······························· 222 第九章医疗纠纷促进式调解打破僵局技能 ······································· 228 **节以开放的心态，破除投诉者闹事刻板印象 ··················· 229 第二节从尊重开始，无条件接纳与关怀 ······························· 233 第三节感动服务，稳住患方的心 ········································ 236 第四节巧用“我信息”，坦述自己的弱处 ····························· 239 第五节应用知觉检核法，讲述对方的故事 ···························· 242 第六节从调解员的视角审视自己，讲好第三个故事 ················ 245 第七节巧借外力，多方推动解纠纷 ····································· 249 附录医疗纠纷调解技能体系构建模糊德尔菲问卷 ······························ 255 致谢··························································································· 261

展开全部

医疗纠纷促进式调解理论与技能作者简介

晏英，山西大学政治与公共管理学院副教授，硕士生导师。兼任中华预防医学会公共卫生管理与法治分会委员，中国医院协会医疗法制专业委员会委员，山西省社会法学会副会长，山西省卫生法学会常务理事，陕西省法学会医事法学理论与实践研究会理事，《医师在线》专家委员会委员，广东省第二人民医院医疗纠纷调解顾问。主持2018年度国家社科基金项目《医院内医疗纠纷促进式调解程序构建研究》。主持2022年度四川省教育厅四川医事卫生法治研究中心与中国卫生法学会联合项目《叙事调解在医疗纠纷解决中的运用研究》。

商品评论(0条)

写书评赚书币

暂无评论……

书友推荐