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Unit ¢ñ Receiving visitors Lesson A We're here to see Diane Kennedy Lesson B Company visitors Section ¢ñ Meeting people at company reception Section ¢ò Meeting people at the airport Quiz Unit 2 Visiting a place Lesson A Welcome to Lowis Engineering! Lesson B Finding your way Section ¢ñ Asking for and giving directions in a company Section II Asking for and giving directions in the street Quiz Unit 3 Talking about yourself Lesson A What do you do? Lesson B Your work and personalinformation Section ¢ñ Talking about your work Section ¢ò Giving personal details Quiz Unit 4 Looking after visitors Lesson A Would you like a cup of coffee? Lesson B Business meals Section ¢ñ At a Western restaurant Section ¢ò At a Chinese restaurant Quiz Unit 5 Business socialising Lesson A How was your flight? Lesson B Small talk Section ¢ñ Getting prepared Section ¢ò Listening and speaking Quiz Unit 6 Introducing people Lesson A Nice to meet you! Lesson B Making introductions Section ¢ñ Introducing people Section ¢ò Describing people Quiz Unit 7 Helping people Lesson A What can I do for you? Lesson B Asking for and offering help Section ¢ñ Asking for and offering help in the workplace Section ¢ò A telephone help line Quiz Unit 8 Bidding farewell Lesson A See you again soon Lesson B Saying goodbye Section ¢ñ Ending a visit politely Section ¢ò Seeing somebody off Quiz Appendices I£® Grammar notes and additional exercises II£® Unit word list III£® A-Z word list