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Chapter 1 Basic Knowledge of Business Letters Introduction Section One The Meaning of Business Letters Section Two The Roles of Business Letters Section Three Writing Principles of Business Letters Section Four Useful Words and Expressions Section Five Exercises Ideological and Political Garden Chapter 2 Format and Structure of Business Letters Introduction Section One Forrnat of Business Letters Section Two Structure of Business Letters Section Three Addressing Envelopes Section Four Useful Sentences and Expressions Section Five Exercises Ideological and Political Garden Chapter 3 Letters of Establishing Business Relations Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 4 Letters of Enquiries and Replies Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 5 Letters of Offers and Counter-offers Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions Section Six Exercises Ideological and Political Garden Chapter 6 Letters of Order and Confirmation Introduction Section One Writing Principles Section Two Sample Letters Section Three Sample Letter Analysis Section Four Contrast of Sample Letters Section Five Useful Sentences and Expressions