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Unit 1 Giving presentations Lesson A The two biggest projects Lesson B Giving a good presentation Section ¢ñ Making preparations for a presentation Section ¢ò Beginning your presentation Quiz Unit 2 Dealing with queries Lesson A Do you have any questions? Lesson B Handling enquiries Section ¢ñ Handling questions at a meeting Section ¢ò Enquiry and offer Quiz Unit 3 Travelling for business Lesson A Welcome back to the office Lesson B Business travel Section ¢ñ At a hotel Section ¢ò At the airport Quiz Unit 4 Checking progress Lesson A Let's look at the project plan then Lesson B Talking about work progress Section ¢ñ Asking about work progress Section ¢ò Dealing with unexpected problems Quiz Unit 5 Describing problems Lesson A Starting the video conference Lesson B Making complaints Section ¢ñ Complaining about products Section ¢ò Complaining about services Quiz Unit 6 Making discussions Lesson A We can see and hear you now Lesson B Discussions and negotiations£® Section ¢ñ Discussing at a meeting Section ¢ò Negotiating prices and terms Quiz Unit 7 Solving problems Lesson A What can we do? Lesson B Dealing with problems Section ¢ñ Finding out the problem Section ¢ò Finding solutions Quiz Unit 8 Arranging a conference Lesson A Ending the video conference Lesson B Making arrangements for a meeting Section ¢ñ Setting up a meeting Section ¢ò Arranging a banquet Quiz Appendices ¢ñ£® Grammar notes and additional exercises ¢ò£® Partner files ¢ó£® Unit word list ¢ô£® A-Z word list