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Chapter1 Culture and Communication 1

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Learning Objectives 3

Chapter Outline 3

Pre-class Activities¡ªLead-in Case 4

In-class Learning 7

Text A The Nature of Culture 7

Text B Characteristics of Culture11

Text C Cultural Identity 17

Text D Communication and Intercultural Communication 20

Summary¡ªFrom the Intercultural Perspective 29

Assessment 30

Chapter2 Culture¡¯s Influence on Perception Page 33

±¾Õµ¼¶Á 34

Learning Objectives 35

Chapter Outline 35

Pre-class Activities¡ªLead-in Case 36

In-class Learning 38

Text A Overview: Human Perception 38

Text B Cross-cultural Differences in Sensation and Perception 44

Text C How to Improve Your Perceptual Skills in Intercultural Communication 52

Summary¡ªFrom the Intercultural Perspective 58

Assessment 60

Chapter3 Intercultural Communication Barriers Page 63

±¾Õµ¼¶Á 64

Learning Objectives 65

Chapter Outline 65

Pre-class Activities¡ªLead-in Case 66

In-class Learning 68

Text A Emotional Problems as Barriers to Intercultural Communication 68

Text B Attitudinal Problems as Barriers to Intercultural Communication 72

Text C Translation Problems as Language Barriers 79

Summary¡ªFrom the Intercultural Perspective 85

Assessment 87

Chapter4 Verbal Intercultural Communication Page 89

±¾Õµ¼¶Á 90

Learning Objectives 91

Chapter Outline 91

Pre-class Activities¡ªLead-in Case 92

In-class Learning 94

Text A Language and Culture 94

Text B Verbal Communication Styles 99

Text C Language Diversity 104

Summary¡ªFrom the Intercultural Perspective 112

Assessment 113

Chapter 5 Nonverbal Intercultural Communication Page115

±¾Õµ¼¶Á 116

Learning Objectives 117

Chapter Outline 117

Pre-class Activities¡ªLead-in Case 118

In-class Learning 120

Text A Definition and Functions of Nonverbal Communication 120

Text B Paralanguage and Silence 125

Text C Time and Space 128

Text D Other Categories of Nonverbal Communication 133

Summary¡ªFrom the Intercultural Perspective 144

Assessment 146

Chapter6 Culture Patterns Page 149

±¾Õµ¼¶Á 150

Learning Objectives 151

Chapter Outline 151

Pre-class Activities¡ªLead-in Case 152

In-class Learning 154

Text A Components of Cultural Patterns 154

Text B Edward T Hall¡¯s Context¨CCulture Theory 160

Text C Kluckhohn and Strodtbeck¡¯s Value Orientation 164

Text D Hofstede¡¯s Dimensions of Cultural Variability 171

Summary¡ªFrom the Intercultural Perspective 181

Assessment 183

Chapter7 Cultural Influences on Contexts Page 185

±¾Õµ¼¶Á 186

Learning Objectives 187

Chapter Outline 187

Pre-class Activities¡ªLead-in Case 188

In-class Learning 190

Text A The Business Context 190

Text B The Educational Context 198

Text C The Health Care Context 202

Summary¡ªFrom the Intercultural Perspective 208

Assessment 209

Chapter8 Intercultural Adaptation Page 211

±¾Õµ¼¶Á 212

Learning Objectives 213

Chapter Outline 213

Pre-class Activities¡ªLead-in Case 214

In-class Learning 216

Text A Acculturation 216

Text B Culture Shock 221

Text C Intercultural Adaptation 225

Text D Intercultural Communication Competence 231

Summary¡ªFrom the Intercultural Perspective 235

Assessment 237

Conclusion 240

Appendix A Terms 241

Appendix B Keys and Sample Answers 245

Appendix C Text Sources 248

Appendix D Case Sources 254