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Unit 1 Form of Business Letters
Part 1 Introduction of Business Letter
Part 2 Principles for Good Business Letter
Part 3 Structure of Business Letter
Part 4 Layout of Business Letter
Part 5 Envelope of Business Letter
Part 6 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 2 Establishing Business Relations
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 3 Enquiries
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 4 Offers and Counter-offers
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 5 Orders and Sales Confirmations
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 6 Remittance and Collection
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 7 Payment by L/C
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 8 Packing
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 9 Shipment and Delivery
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 10 Cargo Transportation Insurance
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 11 Trade Disputes and Settlements
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 12 Distributorship and Agency
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 13 Trade Forms
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Unit 14 Letter of Sales
Part 1 Introduction
Part 2 Specimen Letters
Part 3 Useful Words, Phrases and Sentences
Summary
Exercises
Key to Exercises
Reference