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Unit 1 Marketing Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 2 Insurance Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 3 Customer Service Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 4 Online Advertising Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 5 Human Resources Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Nuit 6 Sharing Economy Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 7 Intercultural Business Communication Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 8 International Retailing Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 9 The Internet of Things Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice Unit 10 New Business Types Warm-up Listening and Speaking In-depth Reading Further Reading Practical Writing Real-life Practice