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Unit 1 Fundamentals of Business Etiquette
Lead-in
Reading
Text£º Essentials of Business Etiquette
Business Etiquette Tips£º Protocol of Introducing People
Situational Dialogue on Introduction Etiquette for First Meeting
Exercises
Business Etiquette Self-test

Unit 2 Businesslmage Etiquette
Lead-in
Reading
Text£º Projecting a Trustworthy Business Image
Business Etiquette Tips£º Protocol of Exchanging Business Card
Situational Dialogue on Image Etiquette for Dress Codes
Exercises
Business Image Etiquette Self-test

Unit 3 Business Office Etiquette
Lead-in
Reading Text£º Overview of Office Etiquette
Business Etiquette Tips£º Small Talk
Situational Dialogue on Office Elevator Etiquette
Exercises
Business Office Etiquette Self-test
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Unit 4 Business Telecommunication Etiquette
Unit 5 Business Negotiating Etiquette
Unit 6 Business Leisure Etiquette
Unit 7 Cross-culturaIBusiness Etiquette
Unit 8 Job Application and Interview Etiquette

References