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Part A Business E-mail Generator
I£®Making An Enquiry£¨Ñ¯¼Û£© 2
II£®Making An Offer£¨±¨ÅÌ£© 6
III£®Declining to Make an Offer£¨Ð»¾ø±¨ÅÌ£© 12
IV£®Making a Counter-Offer£¨»¹ÅÌ£© 15
V£®Placing an Order£¨Ï¶©µ¥£© 19
VI£®Confirming An Order£¨È·È϶©µ¥£© 23
VII£®Sending a Dispatch Note£¨·¢»õ֪ͨ£© 29
VIII£®Acknowledging Receipt£¨½ø¿ÚÉÌÈ·ÈÏÊÕ»õ£© 31
IX£®Sending Invoice£¨·¢ËÍ·¢Æ±£© 33
X£®Requesting Overdue Payment£¨´ß¿î£© 36
Part B International Business E-mail Communication
Unit 1 Introduction£¨¼ò½é£© 40
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 40
Section II£® International Business Correspondence£¨ÍâóÊéÃæͨÐÅ·½Ê½£© 40
Section III£® Business Correspondence Writing£¨Ðź¯µÄ׫д£© 45
Section IV£® Practice Writing£¨ÊµÑµÐ´×÷£© 46
Unit 2 Establishing Business Relations£¨½¨Á¢Íâó¹Øϵ£© 48
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 48
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 48
Section III£® Case Study£¨°¸Àý£© 49
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 58
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 60
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 65
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 66
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 68
Unit 3 Inquiry and Reply£¨Ñ¯¼ÛÓ뱨¼Û£© 69
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 69
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 69
Section III£® Case Study£¨°¸Àý£© 70
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 75
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 76
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 79
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 80
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 83
Unit 4 Offer and Counteroffer£¨±¨ÅÌÓ뻹ÅÌ£© 84
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 84
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 84
Section III£® Case Study£¨°¸Àý£© 85
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 92
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 93
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 97
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 100
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 102
Unit 5 Order£¨¶©µ¥£© 103
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 103
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 103
Section III£® Case Study£¨°¸Àý£© 104
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 112
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 113
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 115
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 118
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 120
Unit 6 Letter of Credit£¨ÐÅÓÃÖ¤£© 121
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 121
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 121
Section III£® Case Study£¨°¸Àý£© 123
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 131
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 132
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 134
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 137
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 139
Unit 7 Payment£¨Ö§¸¶£© 140
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 140
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 140
Section III£® Case Study£¨°¸Àý£© 141
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 149
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 150
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 152
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 154
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 156
Unit 8 Packing£¨°ü×°£© 157
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 157
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 157
Section III£® Case Study£¨°¸Àý£© 158
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 165
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 166
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 169
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 170
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 172
Unit 9 Shipment£¨×°ÔË£© 173
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 173
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 173
Section III£® Case Study£¨°¸Àý£© 175
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 182
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 183
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 186
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 189
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 191
Unit 10 Insurance£¨±£ÏÕ£© 192
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 192
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 192
Section III£® Case Study£¨°¸Àý£© 193
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 200
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 200
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 203
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 205
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 208
Unit 11 Complaints and Claims£¨Í¶ËßÓëË÷Å⣩ 209
Section I£® Learning Objectives£¨Ñ§Ï°Ä¿±ê£© 209
Section II£® Sentences for Special Purposes£¨×¨ÓÃÓï¾ä£© 209
Section III£® Case Study£¨°¸Àý£© 211
Section IV£® Writing Directions£¨Ð´×÷Ö¸µ¼£© 216
Section V£® Terms and Sentence Frames£¨ÊõÓïÓë¾äÐÍ£© 218
Section VI£® Follow and Complete£¨Ä£ÄâÌ×д£© 220
Section VII£® Practice Writing£¨ÊµÑµÐ´×÷£© 221
Section VIII£® Linkage£¨ÖªÊ¶Á´½Ó£© 224
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