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¡ò Unit 1 Elements and Styles of Business

Letters

ÉÌÎñÐź¯ÒªËØÓë·ç¸ñ // 1

1.1 Elements of Business letters // 1

1.2 Styles of Business Letters // 8

1.3 The Envelope Addressing // 12

1.4 Spacing // 13

¡ò Unit 2 The Writing Principles of

Business Letters

ÉÌÎñÐź¯Ð´×÷Ô­Ôò // 22

2.1 Writing principles // 22

2.2. Business Letter Writing Tips // 29

2.3 Preparation before Writing // 30

2.4 Writing Naturally and Sincerely // 31

¡ò Unit 3 Establishing Business Relations

½¨Á¢ÒµÎñ¹Øϵ // 38

3.1 Introduction // 38

3.2 Letter Samples // 40

¡ò Unit 4 Inquiries and Replies

ѯ¼ÛºÍ»Ø¸´ // 55

4.1 Inquiry // 55

4.2 Reply // 60

¡ò Unit 5 Quotations, Offers and

Counter-offers

±¨¼Û£¬·¢Å̺ͻ¹ÅÌ // 75

5.1 Quotations and Offers // 75

5.2 Counter-Offer // 81

¡ò Unit 6 Orders and Acknowledgments

¶©¹ºÓëÈ·ÈÏ // 96

6.1 Introduction // 96

6.2 Letter Samples // 97

¡ò Unit 7 Payment by Letter of Credit

ÐÅÓÃÖ¤¸¶¿î // 114

7.1 Introduction // 114

7.2 Letter Samples // 116

¡ò Unit 8 Other Methods of Payment

ÆäËû¸¶¿î·½Ê½ // 127

8.1 Introduction // 127

8.2 Letter Samples // 128

¡ò Unit 9 Collection Letters

´ß¿îÐÅ // 137

9.1 Introduction // 137

9.2 Letter Samples // 140

¡ò Unit 10 Packing & Marking

°ü×°Óë±êÖ¾ // 149

10.1 Introduction // 149

10.2 Letter Samples // 151