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Module 1 English Interview for Cabin Attendant
Unit 1 Greetings and Personal Information
Unit 2 Behavioral Interview and Interview Skills

Module 2 Airline Jobs
Unit 1 Airline Services
Unit 2 Airline Personnel

Module 3 Pre-flight Preparation
Unit 1 Pre-flight Briefing
Unit 2 Pre-flight Check

Module 4 Passenger Reception
Unit 1 Boarding and Greeting Service
Unit 2 Announcements of Reception

Module 5 Safety Check
Unit 1 Safety Demonstration
Unit 2 Safety Regulations and Instructions

Module 6 Passenger Comfort
Unit 1 In-flight Facilities Service
Unit 2 Entertainment Service

Module 7 Catering Service
Unit 1 Meal and Drink Service
Unit 2 Special Diet Service

Module 8 Passenger Service
Unit 1 Common Passenger Service
Unit 2 Special Passenger Service
Unit 3 Delayed and Transfer Passenger Service

Module 9 Duty-free Sale Service
Unit 1 In-flight Retail Service
Unit 2 Duty-free Sale Service

Module 10 Medical Care and Emergency
Unit 1 First Aid Service
Unit 2 Emergency Procedures

Module 11 Landing Service
Unit 1 Pre-Landing Service
Unit 2 Entry Card and Customs Declaration
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Module 12 Arrival Service

Appendix Frequentiy Asked Questions and Suggested Answers in Interview
References