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Chapter 1 Basic Knowledge of Business Letter WritingÉÌÎñÊéÐÅд×÷»ù´¡ÖªÊ¶
¢ñ. The Aim of Learning International Business English
¢ò. The Keys of Learning Good Business English
¢ó. The Thirteen Trade Terms in International Trade
¢ô. Structure of Business Letters
¢õ. The Ways of Using the Writing Parts and Their Standardized Designs International Laser Machines

Chapter 2 Business Writing and Envelope AddressingÉÌÎñÊéÐźÍÊéдÐÅ·â
¢ñ. The Seven Principles of Writing English Business Letters
¢ò. The Styles of Business Letters
¢ó. Ways of Envelope addressing and Their Standardized Designs
¢ô. The styles of Envelope Addressing

Chapter 3 Establishing Business Relations½¨Á¢ÒµÎñ¹Øϵ
¢ñ. The Origin of Establishing Business Relations
¢ò. The Channels of Establishing Business Relations
¢ó. Learning Some Situations before communicating with the Customers
¢ô. Letter Examples

Chapter 4 Inquiry, Quotation and Counter-offerѯÅÌ¡¢±¨Å̼°»¹ÅÌ
¢ñ. Inquiry………
¢ò. Offer………………
¢ó. Non-firm Offer
¢ô. Counter-offer
¢õ. Declining the Counter-offer

Chapter 5 Placing Orders¶©»õ
¢ñ. The General Procedures of Transaction Negotiatings
¢ò. The Writing and the Requirements of the Ordering Letter
¢ó. Examples………

Chapter 6 Letter of CreditÐÅÓÃÖ¤
¢ñ. The Function of Letter of Credit
¢ò. The Procedures of Payment Effecting by L/C
¢ó. Some Main Contents of L/C
¢ô. The Classification and the Kinds of L/C s
¢õ. The L/C Checking
¢ö. Granting Amendment to L/C
¢÷. Requesting Extension of L/C
¢ø. L/C Checking and L/C Amending

Chapter 7 Shipment ×°ÔË
¢ñ. International Goods Transportation and Goods Shipment
¢ò. Kinds of Transportation in International Trade
¢ó. Urging the Delivery of the Goods
¢ô. Shipping Advice
¢õ. Booking Necessary Shipping Space in Advance
¢ö. Shipment Packing and Shipping Marking
¢÷. Non-delivery of the Metal Box Containing Tool Kit and Accessaries

Chapter 8 Payment Effecting¸¶¿î
¢ñ. The Ways of Payments
¢ò. Urging Shipment
¢ó. Asking for Cash Payment
¢ô. Accepting the Installment Payments
¢õ. Negotiating Payment Documents
¢ö. Asking for Deferring Payment
¢÷. Some Deformations of FOB and CIF Terms

Chapter 9 Insurance±£ÏÕ
¢ñ. Cargo Insurance for Ocean Marine Transportation
¢ò. General Additional Insurance
¢ó. Special Additional Insurance
¢ô. Inquiring about Insurance Information
¢õ. Answering to the Inquiry about Insurance Information
¢ö. Offering Insurance Coverage
¢÷. Claiming on Poor Quality
¢ø. Settling the Claim

Chapter 10 International Tendering¹ú¼ÊÕбê
¢ñ.The Processes of Tendering
¢ò.The Ways of Tendering
¢ó. Calling for Tenders
¢ô. Sending the Application for Bidding
¢õ. Accepting the Tender
¢ö. Letter of Guarantee for Bid Bond
¢÷. Qualification Document

Chapter 11 Invitation ÑûÇ뺯
¢ñ. Informing the Visiting Intention
¢ò. Sending the Invitation Letter
¢ó. Sending the Delegation Composition List
¢ô. Itineraries and Programs
¢õ. Invitation Card

Chapter 12 Resume and Job-application Form¼òÀúÓëÇóÖ°±í
¢ñ. Resumes and Job-application Letters
¢ò. A Resume Written in Items
¢ó. Hunting for a Provisional Job
¢ô. Hunting for a New Job

Chapter 13 E-mail,Fax,E-commerce and EDIµç×ÓÓʼþ¡¢´«Õæ¡¢µç×ÓÉÌÎñ¼°µç×ÓÊý¾Ý½»»»
¢ñ. E-mail………
¢ò. Fax………………
¢ó. E-commerce and EDI

Chapter 14 Specimens of Documents in International TradeÍâóµ¥Ö¤
¢ñ. The Kinds of Foreign Trade Documents
¢ò. The Document Making
¢ó. Bill of Lading
¢ô. Insurance Policy £¨Certificate£©
¢õ. Draft£¨Bill of Exchange£©
¢ö. Certificate of Origin
¢÷. Shipper Note
¢ø. Invoice……
¢ù. Packing List
¢ú. Commercial Invoice

Chapter 15 ContractºÏͬ
¢ñ. The Concept of Contract
¢ò. The Contents of the Contract
¢ó. The Requirements of Working out the Contracts and the Styles and Characteristics of Contract Language
¢ô. The Main Kinds of Contracts
¢õ. Kinds of Standard Contracts
¢ö. Preparing and Filling out the English Sales Contracts
¢÷. Contract for Processing with Supplied Materials and Assembling with Supplied Parts
¢ø. Compensation Trade Contract
¢ù. Exclusive Agency Agreement
¢ú. Joint Venture Contract
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