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Chapter 1 Foreign Trade Interview Skills ÍâóÃæÊÔ¼¼ÇÉ 01. Introduction 002 ×ÔÎÒ½éÉÜ 02. Work Experience 007 ¹¤×÷¾­Ñé 03. Strengths and Weaknesses 012 ÓÅÊÆÓëÁÓÊÆ 04. The Reasons for Leaving and Applying 016 ÀëÖ°ÓëӦƸԭÒò 05. Salary and Welfare 021 н³êÓ븣Àû 06. Inquiring the Result 025 ѯÎÊÃæÊÔ½á¹û Chapter 2 Establishing Business Relationships ÒµÎñ¹Øϵ½¨Á¢ 07. Seeking for Customers 030 ¿ª·¢¿Í»§ 08. Receiving an Enquiry 035 ÊÕµ½Ñ¯ÅÌ 09. Quoting Price 040 ½øÐб¨¼Û 10. Counter-offer and Acceptance 045 »¹ÅÌÊÜÅÌ 11. Talking About Payment Methods 050 ÌÖÂÛ¸¶¿î·½Ê½ 12. Asking for a Sample and a Catalogue 055 Ë÷ÒªÑùÆ·ºÍ²úƷĿ¼ 13. Placing an Order 060 ¿ªÊ¼Ï¶©µ¥ 14. Something Wrong with the Order 065 ¶©µ¥³öÏÖÎÊÌâ 15. Receiving and Answering Calls 070 ½Ó´òµç»° Chapter 3 Receiving Clients ¿Í»§½Ó´ý 16. Appointing and Visiting Clients 076 Ô¤Ô¼Óë°Ý·Ã 17. Making a Reservation for Clients 081 Ϊ¿Í»§Ô¤¶©¾Æµê 18. Receiving Visitors 086 ½Ó´ý²Î¹ÛÕß 19. Holding a Welcoming Dinner 091 ¾Ù°ì»¶Ó­ÍíÑç 20. Visiting the Company or Factory 096 µ½¹«Ë¾»ò¹¤³§²Î¹Û 21. Checking In the Hotel 102 Èëס¾Æµê 22. Going Sightseeing with Foreign Clients 108 ÓëÍâ¹ú¿Í»§Ò»ÆðÓÎÀÀ¹Û¹â 23. Seeing Off 113 Ëͱð¿Í»§ Chapter 4 Business Negotiations ÒµÎñǢ̸ 24. Agency Negotiations 120 ÉÌÒé´úÀíÎÊÌâ 25. Processing and Assembling Trade Negotiations 125 ̸ÂÛ¼Ó¹¤×°ÅäµÄÎÊÌâ 26. Compensation Trade Negotiations 130 ̸ÂÛ²¹³¥Ã³Ò×µÄÎÊÌâ 27. Joint Ventures Negotiations 135 ̸ÂÛºÏ×ʵÄÎÊÌâ 28. Mergers and Acquisitions Negotiations 140 ̸Âۺϲ¢ÊÕ¹ºµÄÎÊÌâ 29. Technical Patent Negotiations 145 ̸ÂÛ¼¼ÊõרÀûµÄÎÊÌâ 30. Calling for Bids and Bidding Negotiations 150 ̸ÂÛÕбêÓëͶ±êµÄÎÊÌâ 31. Commodity Inspection Negotiations 155 ÌÖÂÛÓйØÉÌÆ·¼ìÑéµÄÎÊÌâ 32. Customs Clearance Negotiations 160 ̸ÂÛͨ¹ØÊÂÏî Chapter 5 Business Meeting ÉÌÎñ»áÒé 33. Arranging the Meeting 166 °²ÅÅ»áÒé 34. Agenda 171 ÒéÊÂÈÕ³Ì 35. In the Meeting 176 ÔÚ»áÒéÉÏ 36. Making a Meeting Summary 181 ×ö»áÒé×ܽá Chapter 6 Discussions About Contract ºÏͬÌÖÂÛ 37. Talking About Contract Terms 188 ̸ÂÛºÏͬÌõ¿î 38. Contract Review 193 ºÏͬÆÀÉó 39. Explaining Related Details 198 ½âÊÍÏà¹Øϸ½Ú 40. Signing a Contract 203 Ç©¶©ºÏͬ 41. Terminating the Contract 208 ÖÕÖ¹ºÏͬ 42. Expiration of the Contract 213 ºÏͬµ½ÆÚ Chapter 7 Shipment and Insurance ÔËÊäºÍ±£ÏÕ 43. Packaging Issues 220 °ü×°ÎÊÌâ 44. Choosing a Way of Transportation 225 Ñ¡ÔñÒ»ÖÖÔËÊ䷽ʽ 45. Shipping Problems 230 ×°ÔËÎÊÌâ 46. Delivery Problems 235 ½»»õÎÊÌâ 47. Insurance Types 240 ±£ÏÕµÄÖÖÀà 48. Covering Insurance for the Goods 246 Ϊ»õÎï°ìÀí±£ÏÕ Chapter 8 Declaration of Goods and Disputing Settlement ÉÌÆ·±¨¹ØÓëÕù¶Ë½â¾ö 49. Business Visa 252 ÉÌÎñÇ©Ö¤ 50. International Taxation 257 ¹ú¼ÊË°ÊÕ 51. Damaged Goods 262 »õÎïË𻵠52. Delay in Delivery 267 ½»»õÑÓÆÚ 53. Lodging a Claim 272 Ìá³öË÷Åâ 54. Submission to Arbitration 277 Ìá½»Öٲà Chapter 9 Marketing Êг¡ÓªÏú 55. Market Research 284 Êг¡µ÷ÑÐ 56. Booth Booking and Show Preparation 289 Ô¤¶©Õ¹Î» 57. Attending Exhibitions 295 ²Î¼ÓÕ¹»á 58. Advertisement and Promotion 301 ¹ã¸æºÍ´ÙÏú 59. Introducing New Products 306 ½éÉÜвúÆ· 60. Export Research 312 ³ö¿Úµ÷²é 61. After-sale Service 317 ÊÛºó·þÎñ Appendix: Useful Terms 322 ʵÓõÄרҵÊõÓï