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Part ¢ñ Introduction
1 Organizational Behavior and Management
1£®1 What Do Managers Do
1£®2 What is Organizational Behavior?
1£®3 Contributing Disciplines to OB
1£®4 History of Organizational Behavior Research

Part ¢ò Individual Behavior
2 Ability and Learning
2£®1 Ability
2£®2 Learning
3 Attitudes£¬ and Job Satisfaction
3£®1 Attitudes
3£®2 Job Satisfaction
4 Personality and Value
4£®1 Personality
4£®2 Values
5 Emotions
5£®1 An Emotions Perspective of Organizational Behavior
5£®2 What are Emotions and Moods?
5£®3 Sources of Emotions
5£®4 Emotional Labor
5£®5 Emotional Intelligence £¨EI£©
6 Perception and Attribution
6£®1 What Sensation and Perception
6£®2 Factors That Influence Perception
6£®3 Attribution Theory
6£®4 Shortcuts or Biases in Person Perception
7 Motivation Theories
7£®1 Defining Motivation
7£®2 An Overview of Main Theories of Motivation
7£®3 Content Theories of Motivation
7£®4 Process Theories of Motivation
7£®5 Integrating Contemporary Theories of Motivation
7£®6 Intrinsic and Extrinsic Motivation

Part ¢ó GROUP BEHAVIOR
8 Foundations of Group Behavior
8£®1 Defining and Classifying Groups
8£®2 Stages of Group Development
8£®3 Group Structure
8£®4 Group Decision Making
9 Work Teams
9£®1 Why Have Teams Become So Popular?
9£®2 Differences between Groups and Teams
9£®3 Types of Teams
9£®4 Creating Effective Team
10 Communication
10£®1 Functions of Communication
10£®2 The Communication Process
10£®3 Organizational Communication
10£®4 Communication Networks
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Part ¢ô Organizational Behavior