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Chapter 1 Business Letter WritingSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 2 Establishment of Business RelationsSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 3 EnquirySection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 4 Quotations and OfferSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 5 Counter-oflferSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 6 Order and AcceptanceSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 7 Terms ofPayment¡£ Section One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 8 Payment by Letter of CreditSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 9 Commodity Inspection£¬ Insurance and ArbitrationSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 10 Packing and ShipmentSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 11 Claims and ComplaintsSection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·Chapter 12 AgencySection One£ºIntroduction ֪ʶ½éÉÜSection Two£ºProject and Task ÏîÄ¿ÈÎÎñSection Three£ºSelf-test and Self-evaluation ×ÔÎÒ²âÆÀSection Four£ºUseful Sentences Practice and Ability Development Training ³£ÓõäÐ;äÐÍÁ·Ï°ºÍÄÜÁ¦ÍØչѵÁ·Section Five£ºDialogue Practice ¶Ô»°ÑÝÁ·²Î¿¼ÎÄÏ× ¸½Â¼ ÑùÐÅ¡¢×ÔÎÒ²âÊÔ¡¢ÄÜÁ¦ÍØÕ¹¼°¶Ô»°µÄ·­ÒëºÍ²Î¿¼´ð°¸Chapter 1 Business Letters WritingChapter 2 Establishment ofBusiness RelationsChapter 3 EnquiryChapter 4 Quotations and OfferChapter 5 Counter-offerChapter 6 Order and AcceptanceChapter 7 Terms ofPaymentChapter 8 Payment by Letter of CreditChapter 9 Commodity Inspection£¬Insurance and ArbitrationChapter 10 Packing and ShipmentChapter 11 Claims and ComplaintsChapter 12 Agency