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AustriaIntroductionKey FactsChapter 01 LAND & PEOPLE Geographical Snapshot Climate ABrief History The Austrian People Today Austrian Cities Austria and the Jews Government Today Consensus Politics and the EconomyChapter 02 VALUES & ATTITUDES Toward a New Identify Quality of Life Conformity and Criticism Attitudes to Neighbors Status Attitudes to Wealth and Success Prudence Duty The Work Ethic Private and PublicChapter 03 CUSTOMS & TRADITIONS Religion NotionalandReligiousFestivals NonreligiousFestivalsandEvents FamilyOccasionsChapter 04 MAKING FRIENDS Joining Clubs Greetings Attitudes to visitors lnvitations Entertaining Gift Giving MannersChapter 05 THEAUSTRIANSATHOME Heitmol Gemultlichkeit Housing SocioI Responsibilities Renting an Apartment Doily Life and Routines Family Life Education Conscription Complaining Changinq LifestylesChapter 06 TIME OUT Shopping Banks food and Drink LeisureChapter 07 TRAVELING Driving Public Transportation Where to Stay Healthand Security Identity and Residence PermitsChapter 08 BUSINESSBRIEFING Timekeeping Working Conditions Office Etiquette and Protocol Women in Management Leadership and Decision Making Presentations Social Partnership Planning Authorities Negotiations Contracts and Fulfillment The E-card ConclusionChapter 09 COMMUNICATING Language Making Contact Communication Styles Conversation Humor The Media Services ConclusionAppendices Places PeopleExericises