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Unit 1 Careers in Hospitality Industry
I Reading£º The Hospitality Industry
II Warm Up£º Workplaces in Hospitality Industry
III Career Planning
IV Writing£º Resume
V Learning More

Unit 2 Travel Agent
I Reading£º Travel Agency and Travel Agent
II Warm Up£º Procedure of Travellnquiry
III Dialogues
IV Listening
V Speaking
VI Writing£º Reply to Inquiry Email
VII Learning More

Unit 3 Meeting Guests
I Reading£º On the Way to the Hotel
II Warm Up£º Traveling Abroad
III Dialogues
IV Listening
V Speaking
VI Writing£º Welcome Speech
VII Leanung More

Unit 4 I Receptionist
I Reading£º Receptionist job Description
II Warm Up£º Types of Hotels
III Dialogues
IV Listening
V Speaking
VI Writing£º Letter of Confirmation
VII Leanung More

Unit 5 I Concierge
I Reading£º Concierge Job Description
II Warm Up£º Jobs ofa Concierge
III Dialogues
IV Listening
V Speaking
VI Writing£º A Reply to a Complaint Letter
VII Learning More

Unit 6 I Housekeeper
I Reading£º Housekeeper job Description
II Warm Up£º Room Facilities
III Dialogues
IV Listening
V Speaking
……

Unit 7 One Button Service
Unit 8 Host and Hostess
Unit 9 Waiter and Waitress
Unit 10 Bartender
Unit 11 Tour Guide 1 On the Way to the Attraction
Unit 12 Tour Guide 2 In the Scenic Spot
Unit 13 Tourist Shopping
Unit 14 Entertainment
Unit 15 Health Care
Unit 16 Farewell
References