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Module 1 General KnowledgeÃØÊ鹤×÷»ù±¾ÖªÊ¶
Chapter 1 Introduction to the Secretarial Profession
Chapter 2 Fundamentals of Business Etiquette
Chapter 3 Corporate Secretarial Ethics

Module 2 Written CommunicationsÎÄ×Ö½»Á÷¼¼ÄÜ
Chapter 4 An Overview of Business Writing
Chapter 5 Creating Business Letters in English
Chapter 6 Writing Memos in English

Module 3 Routine WorkÃØÊé³£¹æ¹¤×÷
Chapter 7 Telephone Etiquette
Chapter 8 Meeting Organization
Chapter 9 Presentation Development
Chapter 10 Travel and Accommodation Arrangements
Chapter 11 Business Entertaining

Module 4 Senior Duties¸ß¼¶ÃØÊéÖ°Ôð
Chapter 12 Balance Sheet Composition
Chapter 13 Payroll Sheet Composition
Chapter 14 Petty Cash Management
Chapter 15 Foundations of Human Resource Management
Chapter 16 Business Contract Establishment

Module 5 Knowledge Base Expanding»ù´¡ÖªÊ¶À©Õ¹
Chapter 17 Public Relations
Chapter 18 Marketing Research and Advenising Campaign
Chapter 19 Writing Resumes in English
Chapter 20 Writing Job Search Cover Letters in English

Appendix I Basics of Effective Typing¸ßЧ´ò×Ö»ù´¡
Appendix II An Introduction to English PunctuationÓ¢Îıêµã·ûºÅÓ÷¨¼ò½é
Appendix III A Commit Template for International Trade¹ú¼ÊóÒ׺Ïͬģ°å

References