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Task 1 Starting Business Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 2 Describing Products Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 3 Business Communication Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 4 Marketing Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 5 Business Negotiation Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 6 Business Contract Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 7 Business Logistics Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 8 Financial Management Part 1 Focus on Task Part 2 Facilitate Task Part 3 Expand Task Part 4 Practice TaskTask 9 Customer Service Part 1 Focus on Task Part 2 Faci]itate Task Part 3 Expand Task Part 4 Practice TaskAppendix 1 Guide to Writing a Business PlanAppendix 2 Major Types of ContractAppendix 3 Balance SheetAppendix 4 Financial InstrumentsAppendix 5 Invoice for ServicesAppendix 6 How to Create a Powerful Sales PresentationReferences