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Ç°ÑÔ Chapter 1 Customer Reception ½Ó´ý¹Ë¿Í Unit 1 Greeting Customers Óë¹Ë¿Í´òÕкô / Unit 2 Recommending Commodities to Customers Ïò¹Ë¿ÍÍƼöÉÌÆ· / Unit 3 Bargaining ÌÖ¼Û»¹¼Û / Unit 4 Claiming for Compensation or Payment ÒªÇóÅâ³¥»ò½áÕË / Unit 5 Afterª²sales Service ÊÛºó·þÎñ / Chapter 2 Effective Selling ÏúÊÛʵս Unit 1 Selling Shoes ÂôЬ / Unit 2 Selling Cosmetics Âô»¯×±Æ· / Unit 3 Selling Costume Âô·þ×° / Unit 4 Selling Jewelry ÂôÖ鱦Ê×ÊÎ / Unit 5 Selling Sports Goods ÂôÌåÓýÓÃÆ· / Unit 6 Selling Clocks and Toys ÂôÖÓ±íºÍÍæ¾ß / Unit 7 Selling Craftwork Âô¹¤ÒÕÆ· / Unit 8 Selling Cigarettes and Wines ÂôÑÌºÍ¾Æ / Unit 9 Selling Drugs ÂôÒ© / Unit 10 Selling Tea Âô²èÒ¶ / Unit 11 Selling Books ÂôÊé / Unit 12 Selling Furniture and Electric Appliances Âô¼Ò¾ßºÍµçÆ÷ / Unit 13 Selling Computers and Mobile Phones ÂôµçÄÔºÍÊÖ»ú / Unit 14 Selling Fruits and Vegetables ÂôË®¹ûºÍÊß²Ë / Unit 15 Selling Cars ÂôÆû³µ / Unit 16 Selling Houses Âô·¿×Ó / Unit 17 Selling Food ÂôʳƷ / Unit 18 Selling Stationery ÂôÎÄ¾ß / Unit 19 Selling Flowers Âô»¨ / Unit 20 Selling Glasses ÂôÑÛ¾µ / Unit 21 Selling Perfumes ÂôÏãË® / Unit 22 Promotion ¼õ¼Û´ÙÏú / ¸½Â¼ ÊÛ»õÔ±Ó¢Óï´Ê»ã / ¡¼£½ª³£¨¡½271220253238455258647078849198104112117122129135141148154160166173¡¼£½¡½