-
>
西班牙语词根宝典
-
>
英语大书虫世界经典名译典藏书系:中国人的精神 (英汉对照)(精选权威版本)
-
>
许渊冲译唐诗三百首:汉文·英语
-
>
四级词汇词根+联想记忆法:乱序版
-
>
The secret garden
-
>
英国文学名篇选注
-
>
许渊冲译千家诗
现代商务英语综合教程-第3册-附赠光盘 版权信息
- ISBN:9787300127538
- 条形码:9787300127538 ; 978-7-300-12753-8
- 装帧:一般胶版纸
- 册数:暂无
- 重量:暂无
- 所属分类:>>
现代商务英语综合教程-第3册-附赠光盘 本书特色
《现代商务英语综合教程(第3册)》是由中国人民大学出版社出版的。
现代商务英语综合教程-第3册-附赠光盘 内容简介
本书按照剑桥商务英语教材的理念编写,使学生在完成学习后,可参加BEC相应级别的考试。
现代商务英语综合教程-第3册-附赠光盘 目录
现代商务英语综合教程-第3册-附赠光盘 节选
《现代商务英语综合教程(第3册)》的编写宗旨是:在遵循现代外语教学理念基础上,强调外语在商务领域中的应用,注重为学生创造商务环境,全面培养学生的英语综合应用能力,使他们在今后的工作中能用英语有效地进行口头和书面商务沟通。
现代商务英语综合教程-第3册-附赠光盘 相关资料
插图:Adjustment refusals are a special type of refused request. Sometimes afterconsidering a customer's claim, you may determine that an adjustment cannot begranted. In this case, you must say no, but saying no is not the only purpose of lettersdenying adjustments. They are also used to rebuild customer goodwill, although thismay be a difficult task.When writing letters denying adjustment, you must use the indirect approachthrough the letter.In the beginning paragraph, never start your letter with the bad news; usea friendly opening buffer. Since this message is a response to one the reader hassent, you also acknowledge this message. You can do it by a date reference early inthe message, or you can do it with words that clearly show you are writing aboutthespecific situation. Assure the customer that the request is appreciated and hasreceived individual consideration.In the second paragraph, you have to present the explanation before thedecision. Stress what can be done and emphasize your purpose——to be fair to allcustomers. Don't blame and don't argue. One good way of setting up your reasoningis to begin on a point of common agreement and then to explain how the caseat hand is an exception. Another strategy is to build the case that the claim foradjustment goes beyond what can reasonably be expected. It is the logical result togive your refusal after your explanation. The wording should be clear and positive. Inthis part, you must avoid unfriendly and negative expressions.In the closing paragraph, you should end the bad-news message with someappropriate, positive comment not directly related to the situation involved. Youcould write about new products or services, industry news, or such. Neither negativeapologies nor words that recall the problem are appropriate here.
- >
回忆爱玛侬
回忆爱玛侬
¥23.0¥32.8 - >
朝闻道
朝闻道
¥8.8¥23.8 - >
有舍有得是人生
有舍有得是人生
¥17.1¥45.0 - >
龙榆生:词曲概论/大家小书
龙榆生:词曲概论/大家小书
¥13.0¥24.0 - >
伯纳黛特,你要去哪(2021新版)
伯纳黛特,你要去哪(2021新版)
¥18.4¥49.8 - >
上帝之肋:男人的真实旅程
上帝之肋:男人的真实旅程
¥19.3¥35.0 - >
李白与唐代文化
李白与唐代文化
¥11.3¥29.8 - >
诗经-先民的歌唱
诗经-先民的歌唱
¥20.3¥39.8
-
4.23文创礼盒A款--“作家言我精神状态”
¥42.3¥206 -
4.23文创礼盒B款--“作家言我精神状态”
¥42.3¥206 -
一句顶一万句 (印签版)
¥40.4¥68 -
百年书评史散论
¥14.9¥38 -
1980年代:小说六记
¥52.8¥69 -
中图网经典初版本封面-“老人与海”冰箱贴
¥20¥40