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Chapter ¢ñ Layout of a Business LetterChapter ¢ò Establishment of Business RelationsLesson One Self-IntroductionKey to Lesson OneLesson Two Request for the Establishment of Business Relations£¨A£© A Letter from An Importer£¨B£© A Reply to the AboveKey to Lesson TwoLesson Three Credit EnquiriesKey to Lesson ThreeChapter ¢ó ENQUIRIES, OFFERS AND COUNTER-OFFERS ~Lesson Four £¨A£© A General Enquiry for Wool Material£¨B£© A Reply to the AboveKey to Lesson FourLesson Five A Specific EnquiryKey to Lesson FiveLesson Six A Non-firm OfferKey to Lesson SixLesson Seven A Counter-OfferKey to Lesson SevenChapter ¢ô Conclusion of BusinessLesson Eight An orderKey to Lesson EightLesson Nine £¨A£© A Repeat Order£¨B£© Declining a Repeat OrderKey to Lesson NineLesson Ten £¨A£© Sending a Sales Confirmation£¨B£© A Counter-signature LetterKey to Lesson TenChapter ¢õ PaymentLesson Eleven Asking for D/PKey to Lesson ElevenLesson Twelve Declining D/AKey to Lesson TwelveLesson Thirteen £¨A£© Modifying Terms of Payment£¨ B £© A ReplyKey to Lesson ThirteenChapter ¢ö Establishment of, Extension of and Amendment to L/CLesson Fourteen £¨A£© Urging the Establishment of L/C£¨B£© A ReplyKey to Lesson FourteenLesson Fifteen Asking for the Extension of L/CKey to Lesson FifteenLesson Sixteen Asking for L/C Amendment £¨1£©Key to Lesson SixteenLesson Seventeen Asking for L/C Amendment £¨2£©Key to Lesson Seventeen ,Chapter ¢÷ ShipmentLesson Eighteen £¨A£© Urging Shipment £¨1£©£¨B£© A Reply £¨1£©£¨C£© Urging Shipment £¨2£©£¨D£© A Reply £¨2£©Key to Lesson EighteenLesson Nineteen Asking for Transshipment and Partial ShipmentKey to Lesson NineteenLesson Twenty Information on Container ServiceKey to Lesson TwentyChapter ¢ø PackingLesson Twenty-One Packing RequirementKey to Lesson Twenty-OneLesson Twenty-Two Inner PackingKey to Lesson Twenty-TwoLesson Twenty-Three Outer PackingKey to Lesson Twenty-ThreeChapter ¢ù InsuranceLesson Twenty-Four Asking for CFR TermsKey to Lesson Twenty-FourLesson Twenty-Five Asking the Seller to Cover InsuranceKey to Lesson Twenty-FiveLesson Twenty-Six Insurance ClauseKey to Lesson Twenty-SixChapter ¢ú Complaints and ClaimsLesson Twenty-Seven Complaints of Wrong GoodsDeliveredKey to Lesson Twenty-SevenLesson Twenty-Eight £¨A£© Claim for Short Weight£¨B£© A Reply ¡ª¡ª Settlement of the ClaimKey to Lesson Twenty-EightLesson Twenty-Nine £¨A£© Claim for Improper Packing£¨B£© Declining the ClaimKey to Lesson Twenty-NineChapter ¢û AgencyLesson Thirty £¨A£© Asking for Sole Agency£¨B£© An Unfavorable ReplyKey to Lesson ThirtyLesson Thirty-One A Favorable Reply to the Request for Sole AgencyKey to Lesson Thirty-OneLesson Thirty-Two Sole Agency AgreementKey to Lesson Thirty-TwoChapter ¢ü Other International Business ActivitiesLesson Thirty-Three Joint VentureKey to Lesson Thirty-ThreeLesson Thirty-Four Compensation TradeKey to Lesson Thirty-FourLesson Thirty-Five Investment in ChinaKey to Lesson Thirty-FiveLesson Thirty-Six BiddingKey to Lesson Thirty-Six