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part ¢¡ service procedure
unit 1 meeting the guests
unit 2 on the way to the hotel
unit 3 hotel accommodations
unit 4 talking about the itinerary
unit 5 sightseeing
unit 6 dining in china
unit 7 shopping
unit 8 entertainment
unit 9 handling complaints
unit 10 farewell
part ¢¢ chinese culture
unit 1 history of china
unit 2 religions in china
unit 3 traditional chinese festivals
unit 4 ancient chinese architecture
unit 5 chinese silk, tea and porcelain
unit 6 traditional chinese medicine
unit 7 chinese calligraphy and painting
unit 8 chinese opera and acrobatics
part ¢£ tourist attractions
unit 1 china's mountains
unit 2 china's lakes and rivers
unit 3 china's imperial mausoleum
unit 4 chinese gardens
unit 5 china's grottoes resources
unit 6 city attractions
unit 7 chinese minorities' folk customs
unit 8 world heritages in china