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preface
unit 1 business negotiations
¡¡1.1 making inquiry and offer
¡¡1.2 making counteroffer and acceptance
¡¡1.3 understanding terms of contract
¡¡1.4 drafting sales contract
unit 2 packing
¡¡2.1 learning packing methods
¡¡2.2 using packing marks
unit 3 letter of credit
¡¡3.1 discussing modes of payment
¡¡3.2 applying for a letter of credit
¡¡3.3 analyzing l/c terms and conditions
unit 4 transportation
¡¡4.1 discussing shipment terms
¡¡4.2 finding freight forwarders
¡¡4.3 choosing modes of transportation
¡¡4.4 going through shipment procedures
¡¡4.5 calculating freight rates
unit 5 insurance
¡¡5.1 differentiating risks, losses and types of policies
¡¡5.2 applying for insurance
¡¡5.3 determining value insured and calculating insurance premium
¡¡5.4 lodging a claim under policy
unit 6 documentation for payment
¡¡6.1 preparing documents for payment
¡¡6.2 commercial invoice
¡¡6.3 bill of lading
¡¡6.4 insurance policy
¡¡6.5 bill of exchange
unit 7 dispute settlement
¡¡7.1 raising claims
¡¡7.2 settling claims
¡¡7.3 using arbitration
appendix
¡¡appendix a technical terms and expressions
¡¡appendix b keys to exercises
¡¡appendix c reference translation of dialogues and texts
references