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chapter one basic banking services
1.1 ½Ó´ý
section 1.1 reception
1.2´òµç»°
section 1.2 telephone calls
1.3 ÐÅÓÿ¨
section 1.3 credit cards
1.4¡¡ÒøÐб£¹ÜÏä
section 1.4 safe deposit box
1.5¡¡ÕË»§
section 1.5 accounts
1.6¡¡´æ¿î
section 1.6 deposits
1.7¡¡¹Òʧ
section 1.7 loss reporting¡¤
1.8¡¡È¡¿î
section 1.8 withdrawals
1.9¡¡ÂÃÐÐ֧Ʊ
section 1.9 traveller¡¯s cheques
1.10¡¡»ã¿î
section 1.10 remittance
1.11 Íâ»ã
section 1.11 foreign exchange
1.12 »Æ½ð
section 1.12 gold
1.13ÐÅÓÃÖ¤
section 1.13 letters of credit
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chapter two e-banking services
2.1 ×Ô¶¯È¡¿î»ú
section 2.1 automated teller machine
2.2 µç»°ÒøÐÐ
section 2.2 telephone banking
2.3 ÊÖ»úÒøÐÐ
section 2.3 mobile phone banking
2.4 ÍøÉÏÒøÐÐ
section 2.4 0nline banking
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chapter three loans and mortgages
3.1 ´û¿î
section 3.1 loans
3.2¡¡°´½Ò
section 3.2 mortgages
µÚ4Õ¡¡Í¶×ÊÓëÀí²Æ
chapter four insurance and investments
4.1¡¡±£ÏÕ
section 4.1 insurance
4.2¡¡Í¶×Ê
section 4.2 investments
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