扫一扫
关注中图网
官方微博
本类五星书更多>
-
>
考研英语背单词20个词根词缀
-
>
西班牙语词根宝典
-
>
美国K-12原版语文课本--初中·下(全12册)
-
>
流浪地球刘慈欣
-
>
西南联大英文课 轻读礼盒版
-
>
英语大书虫世界经典名译典藏书系:中国人的精神 (英汉对照)(精选权威版本)
-
>
许渊冲译唐诗三百首:汉文·英语
商贸英语会话 版权信息
- ISBN：9787811345384
- 条形码：9787811345384 ; 978-7-81134-538-4
- 装帧：暂无
- 册数：暂无
- 重量：暂无
- 所属分类：>>
商贸英语会话 本书特色
《商贸英语会话》：新思维“十二五”全国高职高专系列规划教材
商贸英语会话 内容简介
本书围绕国际贸易活动的主要环节，以工作过程为导向，密切结合语言和实务，提供与典型任务相关的知识和会话材料以及实用多样的训练。
商贸英语会话 目录
Unit One Establishing Relationship1.1 Trade Fair1.2 Making Contact on the PhoneUnit Two Receiving the Foreign Guest2.1 Meeting at the Airport2.2 Accommodation and DinnersUnit Three Introducing Company and Products3.1 Company Introduction3.2 A Factory TourUnit Four Negotiating(I)4.1 On Inquiry and Offer4.2 On Quality and QuantityUnit Five Negotiating (Ⅱ)5.1 On Price5.2 On Terms of PaymentUnit Six Negotiating (Ⅲ)6.1 On Packing and Marking6.2 On Shipment and Delivery6.3 On Insurance and ClaimUnit Seven Concluding the Business7.1 Signing the Contract7.2 Saying Farewell and Seeing OffUnit Eight Performing the Contract8.1 Letter of Credit8.2 Shipment and Delivery8.3 Claims and SettlementKeys to the ExercisesReferences
展开全部
商贸英语会话 节选
《商贸英语会话》是一本中级口语教材，适合高职高专商务英语专业(国贸方向)和经贸类专业英语会话学习和实际操作。本教材围绕国际贸易活动的主要环节，以工作过程为导向，密切结合语言和实务，提供与典型任务相关的知识和会话材料以及实用多样的训练。通过对本教材的学习和训练，学生将系统地掌握在对外贸易和商务交流工作过程中各主要环节的英语会话基本策略和技巧，达到较为熟练和规范地使用英语进行一般商务接待和贸易接洽的能力。
商贸英语会话 相关资料
插图：Tips for Telephone Etiquette:1. A warm, friendly, professional greetes includes company names, dept. name （ifappropriate） and the person's name who answers the call. It is suggested that the greeting end witha helpful statement that assures the caller you are willing to help.2. One of the most important techniques in telephone etiquette is to actively listen to thecustomer. Listen for both the content as well as the intent. Usually the customer tells you both inhis/her opening statement. By listening actively to the customer's opening comments, you canthen respond with a statement that assures the customer you heard.3. Ask permission to place a caller on hold and get the caller's attention when you return.Most of us can remember all too clearly a time when we were placed on eternal hold and wonderedif we had been forgotten. A simple rule to remember: call the customer by name when you returnto the line and wait for her to respond, then continue.4. All companies have their own set of rules and terminology. These can sometimes beperceived as hot buttons for some customers as most of us do not want to hear quotes about whatyou can and cannot do from the company manual.5. If you know you can't do what the customer is asking, just tell him/her what you can do.There are usually alternatives that a customer will be willing to accept, if you just take time tooffer ！6. Since you are not face-to-face, the most important measure of good communication in thiscase is voice quality and tone. Keep it positive and enthusiastic. Remember, the image thecustomer has of the person who is answering your company's phone is the image the customer hasof your.7. Before the caller hangs up, make sure your customer service associate has expressed sincere gratitude for the customer's patronage.8. Run an extra mile for every customer —— every time ！ Take time to extend yourself in some way to
书友推荐
- >
月亮虎
月亮虎
¥15.4¥48.0 - >
回忆爱玛侬
回忆爱玛侬
¥24.0¥32.8 - >
我与地坛
我与地坛
¥16.4¥28.0 - >
名家带你读鲁迅:朝花夕拾
名家带你读鲁迅:朝花夕拾
¥10.5¥21.0 - >
朝闻道
朝闻道
¥14.8¥23.8 - >
大红狗在马戏团-大红狗克里弗-助人
大红狗在马戏团-大红狗克里弗-助人
¥5.2¥10.0 - >
姑妈的宝刀
姑妈的宝刀
¥15.7¥30.0 - >
唐代进士录
唐代进士录
¥16.1¥39.8
本类畅销
-
不良情绪应急处理包--孤独感
¥12.9¥30 -
不良情绪应急处理包--精神内耗
¥12.9¥30 -
孩子、家庭和外部世界
¥17.8¥56 -
北魏政治史(二)
¥26.2¥70 -
北魏政治史(四)
¥24.4¥65 -
北魏政治史(八)
¥20.8¥55
浏览历史
怎样考才能考得好
¥9.0¥29.8加勒比海盗-著名海盗与宝藏的故事
¥16.7¥32.0总有一天会长大
¥28.0¥45.0扬子江水利考-史学
¥23.8¥33.0飘
¥7.9¥16.0
