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Unit 1 Establishment of Business RelationsBusiness ProfileSituational DialogueData BankCareer Skills: Explaining Your JobText Bank: Relationship in BusinessUnit 2 Trade FairBusiness ProfileSituational DialogueData BankCareer Skills: On-site ServiceText Bank: Prepare Your Trade Show DisplayUnit 3 Company IntroductionBusiness ProfileSituational DialogueData BankCareer Skills: Describing GraphsText Bank: Introducing Your CompanyUnit 4 A Factory TourBusiness ProfileSituational DialogueData BankCareer Skills: Entertaining ClientsText Bank: Business Entertaining SkillsUnit 5 Product IntroductionBusiness ProfileSituational DialogueData BankCareer Skills: Promotion ActivityText Bank: Personal SellingUnit 6 Inquiries and OffersBusiness ProfileSituational DialogueData BankCareer Skills: Giving NumbersText Bank: Writing a Business LetterUnit 7 Counter-offerBusiness ProfileSituational DialogueData BankCareer Skills: Making NegotiationText Bank: Barriers to Successful NegotiationUnit 8 Acceptance and OrderBusiness ProfileSituational DialogueData BankCareer Skills: Getting Things Done on TimeText Bank: How to Get Things DoneUnit 9 PackingBusiness ProfileSituational DialogueData BankCareer Skills£ºMaking a CaseText Bank£ºPacking ChargeUnit 10 ShipmentBusiness ProfileSituational DialogueData BankCareer Skills£ºConsidering AlternativesText Bank£ºShipment AdviceUnit 11 InsuranceBusiness ProfileSituational DialogueData BankCareer Skills£ºShowing Cause and EffectText Bank£ºCargo InsuranceUnit 12 PaymentBusiness ProfileSituational DialogueData BankCareer Skills£ºMaking and Responding to SuggestionsText Bank£ºMethods of PaymentUnit 13 ContractsBusiness ProfileSituational DialogueData BankCareer Skills£ºConcluding the DealText Bank£ºBusiness ContractsUnit 14 Commodity InspectionBusiness ProfileSituational DialogueData BankCareer Skills£ºGiving ReasonsText Bank£ºCCIB and InspectionUnit 15 Complaints & ClaimsBusiness ProfileSituational DialogueData BankCareer Skills£ºExpressing ArgumentsText Bank£ºDealing with ComplaintsUnit 16 ArbitrationBusinCSS ProfileSimational DialogueData BankCareer Skills£ºMaking RecommendationsText Bank£ºICC and ArbitrationUnit 17 AgencyBusiness ProfileSituational DialogueData BankCareer Skills£ºMaking ArrangementsText Bank£ºTypes ofthe AgentsAppendix A£º¹ú¼ÊÉÌÎñÓ¢Óï¿ÚÓïÓ¦ÊÔÖ¸µ¼Appendix B£º¹ú¼ÊÉÌÎñÓ¢Óï¿ÚÓïÄ£ÄâÊÔÌâAppendix C£º³£ÓÃÍâóËõÂÔÓïAppendix D£ºTape scripts²Î¿¼ÎÄÏ×